Stay open this Winter with Supagas’s commercial heating support

Supagas National Sales Manager Dominic Grayson explains how the company’s commercial heating offering is helping Australian businesses stay operational through winter – with responsive support, safe installations, and heating solutions tailored to commercial needs.

When cold weather hits, customer comfort and staff wellbeing are crucial. Whether it’s a bustling café with outdoor seating or a warehouse managing chilled conditions, businesses need reliable heating to stay open and productive.

Supagas has decades of experience delivering LPG and energy solutions across Australia. Recognising the seasonal challenges its customers face, Supagas has developed a rental-based heating service designed to offer flexibility, efficiency, and –most importantly – business continuity.

“For us, it’s not just about warmth – it’s about keeping businesses open,” says Dominic Grayson, Supagas National Sales Manager. “If a heater breaks down, we’ve got the team and systems to step in fast. That’s the big differentiator for us at Supagas: we don’t just supply gas or rent out heaters, we do everything we can to keep customers operational when it matters most.”

A full-service solution for commercial heating

Supagas provides heating solutions to hospitality businesses like cafés, restaurants, clubs, and pubs, as well as to industrial operators with warehousing and production facilities. But what truly sets Supagas apart is the full-service support that comes with every rental.

Every commercial heater is backed by a maintenance program and service team trained to respond quickly. Repairs can be made onsite, components swapped, and safety standards upheld – all without interrupting the customer’s business operations.

“Most customers don’t want to think about heater servicing – they just want it to work,” Grayson says. “We’ve built a system that makes that happen.”

Heaters are maintained and tested ahead of the winter season and deployed as needed, with no hidden service costs. It’s a level of care not commonly found in the industry.

“Some companies supply heaters, but don’t have the resources to maintain them. We stay with the customer,” Grayson says. “Our goal is to keep heaters running and burning gas – not sitting idle.”

Tailored rental plans and flexible service

Having worked across multiple regions and business roles at Supagas, Grayson understands the varied needs of businesses around Australia.

“We tailor the solution to the customer,” he says. “A large venue might need dozens of units, different models, scheduled maintenance. A new café might just start with one or two patio heaters to test the water. We match the approach to the business. What all businesses have in common is the need to keep their outdoor areas open.”

For customers already sourcing CO₂ or beverage gas from Supagas, bundled packages are also available – simplifying account management and offering even greater value.

“We want to be a one-stop shop,” Grayson says. “And if a customer calls last-minute because of a cold snap? We find a way. That’s the ‘Yes We Can’ mindset.”

That mindset isn’t just a slogan. Grayson recalls multiple times he’s personally loaded and delivered heaters late on a Friday, ensuring a venue could stay open and trade through the weekend.

“It’s part of the job,” he says. “If we can help a customer keep their outdoor area open and increase foot traffic, we will.”

Supporting Australian business through the colder months

Supagas’s commercial heating service is built around reliability, safety, and rapid response. With quality rental equipment and dedicated service staff, Supagas helps businesses reduce disruption and make the most of winter trade.

As temperatures fall, Grayson is confident in what makes Supagas the supplier of choice.

“Anyone can sell gas,” he says. “But not everyone can deliver the service and support that makes it truly work for the customer. That’s where we stand apart.”

Check out Supagas’s heater range here.